The home charging installation process at MobilityPlus
At MobilityPlus, we ensure a smooth and hassle-free installation of home charging stations for company car drivers. Our team of auditors, technicians, and customer support specialists guides the driver through every step of the process, from the initial request to a fully operational installation.
Start via the MobilityPlus portal
The Fleet Manager can easily add new drivers via the MobilityPlus portal. Once a driver with an electric company car is registered, the process runs automatically.
Confirmation and intake by the driver
The driver receives an email informing them that MobilityPlus is the official charging partner of their employer. Through a link in the email, the driver accesses the MobilityPlus portal, where they answer a few questions about their home situation and preferred installation setup.
Personalized guidance by our auditors
Based on the provided answers, our auditors assess the situation and guide the driver through the entire process. Standard installations are initiated immediately, while more complex cases may require an additional on-site audit, after which a customized quote is provided.
Planning and preparation
Once the Fleet Manager provides the vehicle's delivery date in our portal, we schedule the installation. Ideally, this takes place 4 to 6 weeks before the car’s delivery, ensuring that the charging station is ready for use upon arrival.
Installation by our technicians
A standard home installation takes approximately 3 to 4 hours and includes:
Performing a functional test of the charging station.
Inspection and commissioning
Once the charging station is installed and tested by MobilityPlus, a certified inspector visits to review the modified electrical installation. As soon as the inspection report is approved, the charging station is fully ready for use.
Thanks to our structured approach and personalized guidance, drivers can rely on an efficient installation and optimal home charging convenience.
